How Can We Help Today?
Owned and operated by Arc Master Supply, we're happy to answer questions about tool chests, lifts, hoists, and more.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, and transit time is 5 to 8 business days. We offer free shipping on most orders within the Continental U.S. (excludes AK/HI).
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment from our warehouse to your garage or shop.
What is your return policy?
We offer 30-day returns. If your tool chest, car lift, or other item does not meet your expectations, please review our Return Policy page for full details on how to start a return.
Can I exchange an item for a different size or model?
Yes, exchanges are available within the return window. Contact us with your order number and the item you would like instead, and we will walk you through the process.
What weight capacity do your engine hoists support?
Weight capacities vary by model, so we recommend checking the product listing for specific ratings. If you need help matching an engine hoist to your project, send us a message and we will point you in the right direction.
Are your car lifts suitable for home garage use?
Many of our car lifts are designed with the home mechanic in mind. Each listing includes ceiling height requirements and weight limits so you can confirm the fit before ordering.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Most emails and messages are answered within one business day so you can keep your project moving.
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Built to Last
Our tool chests, lifts, and hoists are selected for durability and real everyday use in the shop or garage.
Free Continental Shipping
Free shipping on most orders within the Continental U.S., with no order minimum required.
